Terms of Service
Last Updated: January 18, 2025
Agreement to Terms: By accessing or using Shor.ty, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Shor.ty ("we," "us," or "our") regarding your use of the Shor.ty URL shortening service, including our website at shor-ty.com and any related services (collectively, the "Service").
By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
2. Eligibility
To use Shor.ty, you must:
- Be at least 18 years of age or the age of legal majority in your jurisdiction
- Have the legal capacity to enter into binding contracts
- Not be prohibited from using the Service under Philippine law or any other applicable law
- Provide accurate and complete registration information
- Maintain the security of your account credentials
If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
3. Account Registration and Security
3.1 Account Creation
To access certain features, you must create an account by providing:
- A valid email address
- A secure password
- Any other required information
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
- Ensuring your account information is accurate and current
3.3 Account Termination
We reserve the right to suspend or terminate your account if:
- You violate these Terms
- Your account is used for fraudulent or illegal activities
- You provide false or misleading information
- Your account remains inactive for an extended period
4. Service Description
4.1 Free Plan
The Free Plan includes:
- 60 shortened links per month
- 60 QR code generations per month
- Basic click analytics
- Custom aliases
- 30-day link expiration
4.2 Pro Plan ($27/month)
The Pro Plan includes:
- Unlimited shortened links
- Unlimited QR code generation
- Bulk URL shortening
- Advanced analytics
- CSV export functionality
- No link expiration
- Priority support
4.3 Service Availability
While we strive for 99.9% uptime, we do not guarantee uninterrupted access to the Service. We may temporarily suspend the Service for maintenance, updates, or unforeseen circumstances without liability.
5. Acceptable Use Policy
5.1 Permitted Uses
You may use Shor.ty to:
- Shorten legitimate URLs for personal or business purposes
- Generate QR codes for marketing campaigns
- Track and analyze link performance
- Share shortened links on social media and other platforms
5.2 Prohibited Uses
You must NOT use Shor.ty to:
- Illegal Activities: Promote, facilitate, or engage in any illegal activities
- Malware/Viruses: Distribute malware, viruses, or harmful software
- Phishing: Create links for phishing, scams, or fraudulent purposes
- Spam: Send unsolicited commercial messages (spam)
- Adult Content: Link to pornographic or sexually explicit content without appropriate warnings
- Hate Speech: Promote violence, hatred, or discrimination
- Copyright Infringement: Link to pirated content or violate intellectual property rights
- Harassment: Harass, threaten, or intimidate individuals
- Misleading Content: Create deceptive or misleading links
- System Abuse: Attempt to hack, overwhelm, or disrupt our Service
- Competitive Services: Use our Service to build a competing URL shortener
5.3 Link Content Responsibility
You are solely responsible for the content of destination URLs. We do not monitor or control destination content but reserve the right to disable links that violate these Terms.
6. Payment Terms (Pro Plan)
6.1 Subscription Billing
- Pro Plan is billed monthly at $27/month (approximately ₱1,512 PHP)
- Payments are processed securely through PayMongo
- Subscription auto-renews unless cancelled
- All prices are in USD unless otherwise stated
6.2 Payment Methods
Accepted payment methods include:
- Credit/Debit Cards (Visa, Mastercard)
- GCash
- PayMaya/Maya
- GrabPay
6.3 Refund Policy
- 7-Day Money-Back Guarantee: New Pro subscribers can request a full refund within 7 days of initial purchase
- No Partial Refunds: Monthly subscriptions are not prorated
- Service Violations: No refunds for accounts terminated due to Terms violations
- Refund Process: Contact support@shor-ty.com to request a refund
6.4 Cancellation
- You may cancel your Pro subscription anytime from your dashboard
- Cancellation takes effect at the end of the current billing period
- No refund for unused portion of the month
- Access to Pro features ends when subscription expires
6.5 Price Changes
We reserve the right to change pricing with 30 days' notice. Existing subscribers maintain their current rate until the next billing cycle after the notice period.
7. Intellectual Property Rights
7.1 Our Intellectual Property
Shor.ty and all related logos, designs, text, graphics, and content are owned by us or our licensors. You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks or branding without authorization
- Reverse engineer or decompile our software
- Create derivative works based on our Service
7.2 Your Content
You retain ownership of URLs you shorten and content you create. However, you grant us a limited license to:
- Store and process your shortened URLs
- Display your public links and analytics
- Use aggregated, anonymized data for service improvement
7.3 User-Generated Short Codes
Custom aliases (short codes) you create must not:
- Infringe on trademarks or intellectual property
- Impersonate others or mislead users
- Contain offensive or inappropriate terms
8. Third-Party Services
8.1 Payment Processing
Payments are processed by PayMongo. By making a payment, you agree to PayMongo's terms and policies. We are not responsible for payment processing errors or disputes.
8.2 Google AdSense
Our Service displays advertisements through Google AdSense. By using Shor.ty, you acknowledge that:
- Ads may be displayed before redirects
- Google may collect data about your visit
- You agree to Google's Privacy Policy and Terms
- Ad revenue helps keep our Free Plan available
8.3 Third-Party Links
Shortened URLs may redirect to third-party websites. We are not responsible for the content, privacy practices, or terms of these external sites.
9. Data and Privacy
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points:
- We comply with the Philippine Data Privacy Act (RA 10173)
- We collect minimal personal information necessary to provide the Service
- We do not sell your personal data to third parties
- You have rights to access, correct, and delete your data
10. Limitation of Liability
IMPORTANT DISCLAIMER:
TO THE MAXIMUM EXTENT PERMITTED BY PHILIPPINE LAW:
- THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
- WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
- OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE PAST 12 MONTHS (OR ₱1,000 FOR FREE USERS)
- WE ARE NOT RESPONSIBLE FOR DESTINATION URL CONTENT OR THIRD-PARTY ACTIONS
- WE DO NOT GUARANTEE LINK AVAILABILITY OR PERMANENCE
11. Indemnification
You agree to indemnify and hold harmless Shor.ty, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your violation of these Terms
- Your use of the Service
- Content of your destination URLs
- Your violation of any third-party rights
- Your violation of applicable laws
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by the laws of the Republic of the Philippines, without regard to conflict of law principles.
12.2 Venue
Any disputes arising from these Terms shall be resolved in the courts of Quezon City, Metro Manila, Philippines.
12.3 Informal Resolution
Before filing a lawsuit, you agree to attempt to resolve disputes informally by contacting us at legal@shor-ty.com.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective when:
- Posted on this page with an updated "Last Updated" date
- Notified via email for material changes
- Displayed as a notice on our website
Continued use of the Service after changes constitutes acceptance. If you disagree with changes, you must stop using the Service and may request a refund for unused Pro subscription time.
14. Termination
14.1 Termination by You
- Delete your account anytime from your dashboard
- Cancel Pro subscription to stop future billing
- Request account deletion via email
14.2 Termination by Us
We may suspend or terminate your account immediately if:
- You violate these Terms or our Acceptable Use Policy
- Your account is used for illegal activities
- We receive legal demands requiring termination
- You fail to pay for Pro subscription
- Your account poses security or reputational risks
14.3 Effects of Termination
- Your shortened links may be disabled
- Access to analytics and data will be removed
- Personal data will be deleted per our Privacy Policy (within 30 days)
- No refunds for unused subscription time (except as stated in Refund Policy)
15. General Provisions
15.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Shor.ty.
15.2 Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
15.3 Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
15.4 Assignment
You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.
15.5 Force Majeure
We are not liable for delays or failures caused by circumstances beyond our reasonable control (natural disasters, war, pandemics, etc.).
16. Contact Information
For questions, concerns, or notices regarding these Terms:
Email: legal@shor-ty.com
Support: support@shor-ty.com
Website: https://shor-ty.com
Address: Quezon City, Metro Manila, Philippines
17. Acknowledgment
BY USING SHOR.TY, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE, DO NOT USE OUR SERVICE.
Version: 1.0
Effective Date: January 18, 2025
Last Updated: January 18, 2025